Thoughts on what businesses actually need from the Cloud, not what vendors wish they needed.

Chris Bliss

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VM Associates and Zendesk are officially friends

Business geeks like us are a picky bunch. When we choose software vendors to partner with, it’s a major decision with major implications. Partner networks generate leads but they also reflect on our brand and dictate the types of clients we attract (and, alack!, repel). We take it very seriously.

It’s thus with great pleasure and selfish delight that we’re announcing an official partnership with Zendesk, the online helpdesk provider. We love the Zendesk team, our clients love the product, and we’re looking forward to future Zendesk implementations. Good vibes!

As per our philosophy, we’re not particularly monogamous, meaning that when a product isn’t right for a client, we don’t implement it, even if it’s from a partner provider. We think that’s important (*ahem* other consultants don’t care *ahem*). That said, certain teams and products are so good we can’t help but align ourselves with them. Hence Zendesk and our untoward giddiness.

Anyhow, check them out if you haven’t already, and drop us a line if you’re interested in an implementation!

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Chris Bliss works at VM Associates, an end-user consultancy for businesses looking to move to the cloud from pre-existing legacy systems.