Thoughts on what businesses actually need from the Cloud, not what vendors wish they needed.

Chris Bliss

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A Woodshop Does Not A Carpenter Make

Your business' problem

Salesforce's solution

Right now, many small businesses are looking for solutions “in the cloud” but the amount of startup services and apps can be overwhelming. The hype is really working and people are excited to jump on the bandwagon (a bandwagon I fully support, mind you). The first impulse is to go with what you know. Many people have asked me about Salesforce for example for use in their company.

Make no mistake,  Salesforce offers up some fantastic services for business. Look at this demo. It seems like Salesforce can do anything and everything. And with their extendable Force.com platform you can now do more than anything…

This is the sales pitch for many SaaS vendors – they’re offering you a panacea, the best cure-all you can buy one month at a time.

The cold hard truth is that no matter how amazing the SaaS solution is, it will not fix your business workflow if it is already broken. Tools can only help you do better what is already working, or iron out clear and obvious kinks that you can either perceive or someone in your team has. Just as no on expects to go out and buy every power tool at the hardware store and be a master carpenter, we have to step back and really assess where our business is, and then make the decision to purchase new tools.

Those moments of clarity keep you from building a new wood shop, and help you get the solution you really need:

A Hammer.

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Chris Bliss works at VM Associates, an end-user consultancy for businesses looking to move to the cloud from pre-existing legacy systems.