As software nerds, we sometimes forget that not all organizations are driven
by sales. Your average CRM, project management, or CMS tool is loaded with
terms like “leads,” “customers,” and “sales funnel” — not
exactly helpful language for the ~1.5 million nonprofits operating in the
Convio CMS – our first “F”!
Unfortunately for nonprofits, great cloud-based software systems that
“get” nonprofit workflows are hard to find. Blackbaud dominates the
sector, and frankly their offerings are pretty poor. These include Convio
Luminate, a CMS system that’s designed for nonprofits, but that’s grossly
behind the times. We’re giving it 29 points out of 100, which on our
scale makes Convio our first ever “F” — poor usability, archaic
functionality, and significant security concerns make this a solution best
avoided. Read on for our full review.
Convio CMS Func... (more)
Hey, software junkies… how do you feel about gamification? The evolution of
business software, specifically SaaS, continues to spark new, innovative, and
powerful tools for business owners to optimize how their employees use, and
gain from, the systems that are in place.
One company that is making waves in the business software gamification space
is RedCritter, a Texas-based software company that has already integrated
with several big hitters in the SaaS space, notably Zendesk and Salesforce,
to enable its clients to track, monitor, apply rewards and badges, and
actively monito... (more)
There’s something to be said for businesses that are ahead of the curve in
terms of cloud software adoption. We have worked on hundreds of software
implementations over the past 5+ years, and it’s “apples and oranges”
when comparing old (legacy) systems with new systems and the streamlined
processes that follow.
This juxtaposition was apparent in a recent Zendesk implementation that we
completed for a Cambridge-based software company, Leaf.me. Leaf recently
received a huge stamp of approval (not to mention several million dollars)
from Heartland, one of the largest credit card ... (more)
There are more visible SaaS offerings, but e-signature services are fast
becoming a cornerstone of cloud-based business. It makes sense – why print
and sign paper documents when everything else is done online? Plenty of
companies are asking that question, and it shows: EchoSign, an e-signature
industry leader, reported growth of 216% between Q2 ‘09 and Q2 ‘10. Not
bad for a company named for a dolphin.
RightSignature is a relative newcomer to the e-signature game, but having
signed Farme... (more)
Here at VM we’re planning our spring 2011 conference tour and we’re happy
to say there’s a lot going on in the world of presentations and meetings
about cloud-computing. Deadlines are fast-approaching though, so check out
the list we’ve put together below and see if there’s something happening
near you… hope to see you there!
Note: this list is incomplete and bound to change. Descriptions were taken
off the sponsoring organizations’ websites and so may not reflect content
and/or quality. Don’t hold us accountable if a conference sucks.
What: Global Services Conference 2011: Enabl... (more)