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Thoughts on what businesses actually need from the Cloud, not what vendors wish they needed.

Chris Bliss

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Top Stories by Chris Bliss

Are you looking for a new CRM for your business? How about something to manage your sales efforts, or track your projects, or handle your finances? Searching the internet for “cloud based software” or “business CRMs” can be a daunting process; there are endless options, all with pretty websites, and all with big promises. What should you be looking for when picking a cloud solution for your business? We have completed hundreds of software implementations, reviewed dozens of software systems, and have had our finger on the pulse of the industry for more than 5 years. These are our top 5 considerations for picking the right software for your business. 1. Security A lot of systems promote “bank grade” security, but what does that mean? Generally, they are referring to the “SS-Enabled” nature of their web applications (with SS = Secure Socket); this is great as it adds ... (more)

7 Christmas Gifts For Your Business

We all like to treat ourselves during the holidays. Turkey and bacon sandwiches, piles of stuffing dripping with butter, pie after pie… it’s a good life. Still, it’s easy to forget where you spend most of your time—at work, in front of the computer, struggling with software (or enjoying it, if you’re lucky). Check out the gift ideas below for cheap, effective ways to make business better—and bring a little Christmas cheer to the workplace. 1. Your files anytime, anywhere. Cloud storage systems like Dropbox or Box make storing files super easy. If you struggle with keeping files ... (more)

Cloud Computing, the NSA, and Why Businesses Should Care

Listen: as cloud computing consultants, we drink the cloud computing koolaid. We’ve implemented cloud-based software for businesses of all sizes, across just about every industry. We’ve seen it revolutionize how businesses work. We’ve also seen security become a very real and increasingly serious concern. Don’t worry, it’s safe! When we first began showing cloud-based software to clients, the idea of storing your data remotely was a new concept. Like clockwork, clients were all concerned about security. Is my data safe? What happens if the software company folds? Can we be hacked... (more)

Upcoming Cloud Conferences Worth Checking Out

Here at VM we’re planning our spring 2011 conference tour and we’re happy to say there’s a lot going on in the world of presentations and meetings about cloud-computing. Deadlines are fast-approaching though, so check out the list we’ve put together below and see if there’s something happening near you… hope to see you there! Note: this list is incomplete and bound to change. Descriptions were taken off the sponsoring organizations’ websites and so may not reflect content and/or quality. Don’t hold us accountable if a conference sucks. What: Global Services Conference 2011: Enabl... (more)

Zendesk Office Hour: An Hour with the New Zendesk (in the heart of New York!)

So, you use and love Zendesk. We do too. But what’s this new Zendesk thing that launched this week? How does it work? Will it affect your customer support? What does it all mean? Live Zendesk support, NYC-style This September 26th, at 6-7 pm, we’ll be answering those questions and more at our first “Zendesk Office Hour.” Held at New York City’s always-happening General Assembly, we’ll take a close look at the new Zendesk, discuss how it differs from the classic interface, and show off its cooler features. The goal is to help ease your transition into the new system. Best part ... (more)